AI automation agency for Polish SMEs

Repetitive processes running on autopilot.

We deploy AI agents that take over repetitive tasks and run in the background 24 hours a day, 7 days a week. Get your time back and focus on strategy.

We work with

  • Eticod
  • ART-TIM
  • Bodtech
  • Holbox
  • Tax-Net
  • IIM Marbella
  • PUP CHOICE
  • TERRAGROUP

Case studies

Evidence, not promises.

Specific processes in specific companies.

Label printing Eticod

Email orders go straight into the ERP

The agent watches the inbox, reads emails and attachments, extracts the order data, validates it and enters it into the ERP. Nobody on the team retypes anything by hand any more.

Read the case study

160 h/month

calculated from 300–500 orders at 20–25 minutes each

0

incorrect ERP entries since launch

24/7

the agent watches the inbox around the clock

20–25 min

by hand per order, now 0

More implementations

What we automate

We have no service catalogue.

The only requirement is repetitive manual work, not a particular industry. Below are the processes we have taken over most often.

Email orders into the ERP

Reading emails and attachments, validating the data, entering it into the system. No retyping.

See: Eticod

Complaint handling

Analysing complaints and photos, asking for missing details in the customer's language, a complete file for the expert.

See: Bodtech

Invoices and documents

Data extracted from invoices, contracts and PDFs, straight into your systems.

See: Holbox

Reports and summaries

Data from many sources gathered into one report. No hours lost in Excel.

Receivables collection

Payment and KSeF (Poland's national e-invoicing system) monitoring, SMS and email reminders, a VoiceBot for the difficult calls.

See: FluintyDebt

Fleet and purchase costs

Supplier orders assigned to vehicles and branches, budget alerts.

See: Art-Tim and FluintyFleet

Example

This is what it looks like in practice.

Invoices arrive in the inbox as they do today. The automation reads each one, enters the data into the sheet, and sets aside anything it is not sure about. The companies, amounts and files are made up.

Invoice inbox · example

  • invoices@example-cartons.exampleINV_2026_09_114.pdf
  • billing@example-print.exampleINV-0931-09-2026.pdf
  • office@example-transport.exampleinvoice_scan.jpg · photo from a phone

Automation

  1. recognises the invoice and the supplier
  2. reads the VAT ID, amounts and due date
  3. checks that every field is filled in
  4. enters it into the sheet and writes the log

Invoice sheet

SupplierGrossDueStatus
Example Cartons4,305.00 PLN14 Octentered
Example Print1,968.00 PLN21 Octentered
Example Transport?7 Octto clarify: amount unreadable

2 entered · 1 to clarify · 0 manual corrections

Calculator

What does manual work cost you?

Move the sliders. It is plain arithmetic on your numbers, with no magic savings percentages.

120 h
60 PLN

Yearly cost of the status quo

86,400 PLN

7,200 PLN a month · about 0.7 FTE

We work out how much of that you can realistically get back during the audit.

How we work

Four principles we stick to.

  1. 01

    We leave alone what a person does better.

    Talking to the customer and judging the case stay with you. The automation takes what looks the same every time.

  2. 02

    We work with what already works for you.

    Your team keeps using email, files and Excel as it does today. If an off-the-shelf tool solves it for less, we will say so.

  3. 03

    If it does not pay off, we say so before the contract.

    Automation pays for itself where someone does the same thing dozens of times a month. We work it out with you, and we would rather lose the job than invoice for something that will not pay back.

  4. 04

    We start with one process.

    Only when the first one works and everyone is happy do we move on to the next.

How we start and what it costs

The first step is free.

Then one process to start with, and you decide on the rollout only once you can see the numbers.

  1. Free

    00 · Call

    0 PLN 30 minutes

    You go first: what you want to talk about and where you can see time slipping away. Then our ideas for you.

    No commitment

  2. Deducted from the rollout

    01 · Audit

    1,500 PLN net · about 2 days

    Together we break the work down into steps. We count how repetitive the processes are and the return on investment. You get a document: what is worth changing and what is better left alone.

    The audit fee is deducted from the rollout

  3. 02 · Rollout

    from 5,000 PLN 3–7 weeks

    The scope comes straight from the audit document. You pay in stages, never by the hour.

    30 days of fixes included

  4. 03 · Care

    from 500 PLN / month

    Maintenance and small fixes. Only if you want it, the rollout works without it. If something breaks at night, we respond, not you.

    First month free, then one month’s notice

The amounts are indicative. We give an exact quote for the rollout after the audit, once we know the systems, how long the processes take and what errors cost. All amounts are net.

  • We collect access and authorisations before the start, not along the way.
  • After a failed attempt, the agent diagnoses the error and fixes itself.
  • Every error and every fix lands in a report on your channel.

Start with a free call. 30 minutes, no commitment.

Book a free consultation

Team

Who is behind this.

There are two of us running Fluinty. We sell what we build and maintain ourselves.

Adam Nelip

Adam Nelip

Co-founder

Ten years building digital products, from small software houses to big consulting: Pronos, Vazco, Aidar Solutions and McKinsey & Company. He has led products from requirements and UX to budget and team. Engineering degree from the Silesian University of Technology.

  • Pronos
  • Vazco
  • Aidar Solutions
  • McKinsey & Company
  • PSPO I
  • SAFe 5
Patryk Bielecki

Patryk Bielecki

Co-founder

By day a Senior Product Manager at Semrush, where he builds a product that measures brand visibility in ChatGPT, Gemini and Perplexity. Before that, five years in product roles in Stockholm, and earlier Brainhub and SAP Hybris.

  • Semrush
  • AI Search
  • Collegial
  • SAP Hybris

FAQ

The questions we hear most often.

We answer the rest on the call, within 24 hours of your message.

How quickly can we start?

The audit takes two days. The rollout takes three to seven weeks, depending on the scope.

Do we have to change our systems?

No. The agent plugs into what you already use: the inbox, the ERP, Excel, the CRM. If a system has no API, the automation clicks in it exactly what a person would click. We collect access and authorisations before the start, not along the way.

What if it does not work?

For 30 days after acceptance we fix the rollout at no extra cost. After a failed attempt, the agent diagnoses the error and fixes itself, and a report goes to your channel.

Who owns the data and the systems?

You do. Ownership of the data and the architecture stays with the client, and we write that into the contract.

Where do our emails and invoices go?

The automations run on our own n8n server, not on someone else's no-code platform, and on request we set up an instance on your side. AI models only receive the fragment of an email or document that needs to be read, through the OpenAI and Google APIs, whose terms do not allow training models on your data. We get access through a technical account limited to the inbox and the system the process uses, and you can revoke it with one click. We sign a data processing agreement, and every read and every entry leaves a trace in the log.

What if the agent enters a wrong order?

The entry into the system is the last step. Before that, the agent checks that every field is there and refers anything uncertain to a human. Every entry has a log with a link to the source, so reversing it is a single operation. At Eticod since launch: zero incorrect ERP entries.

How much of our IT team's time will this take?

Usually one meeting and 1–2 hours: access to the inbox, a technical account in the system, sometimes a VPN. We do the rest. If the system has no API, the automation clicks in it what a person would click.

Tell us about one process.

Within 24 hours we come back with an automation proposal and the benefits worked out. The call is free and commits you to nothing.

Book a free consultation

kontakt@fluinty.pl +48 509 843 514